Privacy policy – Hôtel Monceau Élysées

he personal information that “Hôtel Monceau Élysées” will be required to process, and which concerns you, results from your approach with a view to making a reservation with our hotel, or with a view to you receiving documentation. These data are :

  • Reason for the trip;
  • Composition of the travel group;
  • Company information;
  • Information about your stay;
  • Satisfaction during your stay;
  • Satisfaction after your stay;
  • Recommendations for the surrounding area.

This data is required for the following purposes:

  • Receive documentation about the hotel and/or its group;
  • Receive follow-up e-mails for satisfaction surveys and/or prospecting purposes;
  • Improved customer service and support;
  • Book a service online;
  • Statistics processing;
  • Accounting and management of our hotel.

This data is used by the hotel and its service providers for the purposes described below:

  • Availpro SAS (43531898500049) – 14-16 Boulevard Poissonniere 75009 Paris : Booking creation;
  • Medialog (34530661700043) – 150 Boulevard Massena 75013 Paris : Booking registration;
  • Progress9 (798 181 699 00017) – 54 Rue de Clichy 75009 Paris : Customer satisfaction;
  • Figestel SARL (50220869700024) – 36 Rue du Montcel 95430 Auvers-sur-Oise : Hotel management.

This information is not passed on to third parties and is strictly reserved for the internal uses described above.

In accordance with the provisions of article L223-1 of the French Consumer Code, you have the right to register on Bloctel telephone marketing opposition list to avoir being contacted by companies with which you have no current contractual relationship. Registration on this list is free and can be done directly via the Bloctel website.

The law, and in particular the General Regulation on the Protection of Personal Data, gives you the right at any time to have the above data modified, as well as the right to have it communicated to you, deleted or limited in time. To this end, you can use one of the following procedures:

  • Send an e-mail to the hotel;
  • Send a letter to the hotel;
  • Direct contact with one of the above service providers.